Company Description
We Rent For You Inc. is a property management company based in Montreal, specializing in the rental and management of residential and commercial properties in Quebec and Florida. We take pride in providing quality services to our clients, ensuring that their properties are well-maintained and their needs are met.
Our WERFY division specifically focuses on the needs of tenants, whether it’s for annual, monthly, or daily rentals. We understand the importance of finding housing that meets our clients’ expectations and requirements, and we strive to provide them with a pleasant and hassle-free rental experience.
Job Description
We are seeking a Hotel Receptionist and Customer Service Representative to join our dynamic team. As the Hotel Receptionist and Customer Service Representative, you will be responsible for providing exceptional service to our clients and efficiently managing the reception operations of our hotel.
Key Responsibilities
-Ensure high-quality customer service by professionally and courteously responding to client requests and needs.
-Manage client reservations and arrivals, as well as special requests.
-Coordinate maintenance and room cleaning service requests.
-Utilize hotel management software to handle reservations, billing, and other reception operations.
-Effectively communicate with clients.
-Maintain good organization to ensure an efficient workflow at the reception.
-Demonstrate flexibility and stress resilience to handle dynamic situations and last-minute changes.
Requirements
-Excellent communication skills in French and English (knowledge of other languages would be a significant asset).
-Customer service-oriented with the ability to professionally and courteously resolve client issues.
-Knowledge of hotel management software (an asset).
-Organizational skills and the ability to manage client reservations, arrivals, and departures.
-Hospitality or tourism training (an asset).
-Previous experience in customer service, preferably in the hotel industry (an advantage).
Start Date: As soon as possible.
Benefits:
-Training opportunities.
Salary: Between $21.00 and $23.00 per hour.
At WERFY by We Rent For You Inc., we believe in the importance of excellent customer service. We are committed to providing exceptional service to our clients, responding promptly to their requests, and ensuring they feel welcomed and taken care of. We are a dynamic and passionate team dedicated to delivering quality real estate solutions to our clients.
If you would like to join our team and contribute to our mission of providing top-notch property management service, we would be delighted to receive your application.
Thank you for your interest in our company, and we look forward to discussing your qualifications and potential for this position.
To apply, please send your resumes to [email protected].